Designed by UX Researchers Userfeel.com

Discover your visitors issues and doubts with a better user testing tool

Get better insights from our panel of high quality testers.
No subscription needed. No monthly fees. $60 per user test.

No credit card required to sign up and begin.

Trusted by over 500 organizations

TripAdvisor Rakuten Four Seasons Office Depot Serta 99designs schneider 1password McKinsey Lowes South Australia Canada Emirates European Commission Taboola Target Tesco University of Utah Victoria State Workable
TripAdvisor Rakuten Four Seasons Office Depot Serta 99designs schneider 1password McKinsey Lowes South Australia Canada Emirates European Commission Taboola Target Tesco University of Utah Victoria State Workable
140,000 Qualified testers from all over the world
500+ Happy clients Use Userfeel for a better website or app

How Does Userfeel Compare To Other Popular User Testing Tools?

 
No subscription needed
Cost of subscription plan
Recruitment of testers
Multilingual
Demographics
Unlimited screener questions
Unmoderated and Moderated User Tests
Bring your own testers
Video highlight reels
Audio transcript
Userfeel
$0/month
$60/test
40 Languages
Usertesting
Lookback
UserZoom
Over $1000/month
$99/month
without recruitment
$500/month
Not on basic plan
Not on basic plan

Do you really know your users & and their issues?

Userfeel makes it easy to discover the issues, doubts, hesitations and needs of your target audience. Not just bug fixes.
Watch examples of what user testing with our tool reveals: Userfeel.com
Userfeel.com
Asos
English user test on desktop
Simulate an online purchase from asos.com
Userfeel.com
Hertz
English user test on desktop
Perform a usability test on Hertz's online booking experience.
Userfeel.com
Mimi Hearing Technologies
English app user test on iPhone
Test an iPhone application using tester's own device.
Userfeel.com
Unbound Merino
English moderated test on desktop
Moderated testing recording the reactions of the tester.
Userfeel.com
St. Stephen's & St. Agnes School
English user test on mobile
Performing a general impressions test to a school's website.
Userfeel.com
DH Marketing
Brazilian user test on desktop
Userfeel.com
Viaplay
Swedish user test on desktop
Userfeel.com
Media Markt
Polish user test on mobile

What’s included for every user test

We give you everything you need to successfully create and analyze your user tests
Profile

Recruitment

Recruitment of user testers matching the demographics and screener questions you request
Video Recording

Video

Video recording of user tester completing questions and tasks on your website, app or prototype
Audio of user

Audio

Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary
Annotation

Sharing

The ability to add annotations and share highlight videos with your team

No subscription needed and unlimited screener questions included - unlike other tools!

Userfeel.com

Simply pay per user test from our panel of more than 140,000 testers speaking 40 languages. Set up screener questions and demographics to ensure they match your target audience.

Learn more

User testing on any device

Userfeel.com
Userfeel.com

You can discover bugs and your user's issues on any device. You can test your website on desktop, mobile or tablet, or test your app on mobile or tablet. Simply choose the amount of tests you want on each device.

Learn more

Features

Userfeel has advanced features without needing an expensive subscription.

Get your results often in 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design process and anytime you need to get the user's point of view and feedback from them.
To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)
Organize your tests neatly into projects, and add as many team members to each project as you need. Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).
The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

Why do user testing?

  • It helps you discover your users issues, frustrations, doubts, needs and desires. Knowing this helps form high-impact ideas for improving your website usability, conversion rates and revenue.
  • It helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these bugs quickly helps you reduce exits and increase conversion rates.

Userfeel vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel.com

Userfeel vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.

Userfeel.com

How many usability tests should I do?

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.

84

Average percentage of problems solved

Based on a Nielsen Norman Group study.

From our Blog

Start your user tests today

Get results and user feedback in under 24 hours.

Create user tests

Book a live tool demo

We will show you just how powerful Userfeel is.

Book a demo call

Welcome Rich Page Visitors!

Get 10% off your first 5 user tests with this exclusive offer from Rich Page: Website Optimizer. Use this discount code at checkout: 10FROMRICH

It’s quick and easy to get high-impact visitor feedback. Start here.