Overall, setting up a test on your platform was as-easy or easier than the competitors. Creating rating scale questions was super awesome; having templated labels for the scale was very helpful.
Your keyboard shortcuts were excellent and easy to use. I particularly found the combination of spacebar, a, and shift+left-arrow helpful in placing annotations. I also used shift+up/down arrow for speed control. Keeping my hands on the keyboard while reviewing and annotating videos is crucial. Anything that makes me use the mouse during that process feels inefficient and slow.
User Experience Director, 10up
Userfeel is great! It allows us to get quick and helpful feedback on new concepts. It's easy to use and the support is great.
Tristan Le Breton
Product Designer & Art Director, 99designs
We all know websites like Usertesting. Great, but I don't need/want a subscription service and I'm not "enterprise".
I recently ordered some website-testing (for remote users and my own native testers) from the guys of www.userfeel.com. A small crew of designers/developers in Greece. They really take the time to help and offer a great service. No need for subscriptions ;-) I was really surprised by the level of support and felt like sharing!
Usability Researcher, IMAGA
I really like your task builder and how it makes it very obvious for the tester what do to. Good job! I am pretty much blown away right now!
Chief Product Officer, Relatel
Wanted to send you a quick note that I think the analysis functionality is really nice and easy to use :)
Director, User Experience Architecture, Hanson Inc.
Your platform seems to have been a great experience for all. I greatly thank you for the personal attention and look forward to using Userfeel again soon!
Senior User Experience Researcher, Slide UX
User Feel offers an amazing service through both their product and customer support. It's the perfect tool for smaller teams just getting started with regular testing but might not be ready to sign up for a big enterprise package. We are a lean, fast moving startup team working through a redesign and were able to easily configure the testing we needed, find testers, and have our results in less than 24 hrs. Will be using it again!
Head of Product, FutureFit AI