Why usability/user testing?

User testing is the most modern and effective web design process to improve your users experience. It is used by most, if not all, of the top websites in the world.

Pay as you go User Testing Tool

Easy user testing without needing a subscription.

Discover insights and optimize your website, prototype or app. From $30 per user test.

How does Userfeel compare to other user testing tools?

No subscription needed

Cost of subscription plan

Cost per tester with full features included

Team members/seats included

Multilingual user tester panel

Bring your own testers

Advanced demographics

Unlimited screener questions

Unmoderated and Moderated User Tests

Video highlight reels

Audio transcript

Userfeel

$0
Simply pay as you go

Your testers - $30
Our testers - $60

Unlimited
at no extra cost

English, Spanish, German, French,
plus 36 others

UserTesting

UserZoom

Userlytics

From $20,000/year
billed annually

Subscription needed, and only
limited testers included

Only 1 seat per subscription,
with additional costs per seat

English, German and French only

From $6,000/year
billed annually

Subscription needed
plus $15/tester

2 seats per subscription,
with additional costs per seat

English, Spanish,
plus 12 others

Only on $12,000
per year plan

Yes, but plan needed to get
lower cost per user tester

From $6,000/year
billed annually on DIY plan

From $34/tester but annual
plan needed at $34,000 per year

Unlimited
at no extra cost

English, Spanish,
plus 16 others

What’s included with every user test

We give you everything you need to successfully create and analyze your user tests.

Recruitment

Recruitment of user testers matching the demographics and screener questions you request

Video

Video recording of user tester completing questions and tasks on your website, app or prototype

Audio

Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary

Screening

To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)

Teamwork

Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

Highlight Videos

The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

Sharing

The ability to add annotations and share highlight videos with your team

See all features

Why do user testing?

User testing helps you discover your users issues, frustrations, doubts, needs and desires. Knowing this helps form high-impact ideas for improving your website usability, conversion rates and revenue.

User testing helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these bugs quickly helps you reduce exits and increase conversion rates.

Why not run heatmaps or A/B tests instead?

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel allows you to find real users problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes A/B testing.

Take the next step

Start your user tests today and get better feedback

Create user tests using a better tool. No monthly fees. No credit card required to start.

Start testing

Book a live demo with us to see a better tool

Discover how powerful Userfeel is for doing user testing more effectively and ask us anything.

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