Why usability/user testing?

Quick and Easy User Testing

Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app.

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110,000 Qualified Testers from all over the world

200 Happy Clients Use Userfeel for a better website or app

Trusted by over 200 organizations

Userfeel is a multilingual usability & user testing tool

Test any site in any language. Our panel consists of more than 110,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand.

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User testing on any device

Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad.

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Features

Userfeel has the most advanced features in the user testing industry and we keep adding.

Fast

Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

Easy reporting

We made it easy to export results, create reports and share them with your team. Metrics like SUS (System Usability Scale), time on task, ratings and their averages are calculated automatically. You can export all of this data to create your reports quickly and easily, so you have more time to generate insights and propose solutions.

Teamwork

Organize your tests neatly into projects, and add as many team members to each project as you need. Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

Highlights videos

The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

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Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

What do I get? Watch user testing examples:

Remote unmoderated and moderated user testing in 40 languages and on any device. Watch examples videos:

Watch examples of what you get: Userfeel.com

Why user testing?

User testing is the most modern and effective web design process to improve your users experience. It is used by most, if not all, of the top websites in the world.

Userfeel vs. Heatmaps Userfeel vs. A/B Testing

Userfeel vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.

How many usability tests should I do?

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.

Average percentage of problems solved

Based on a Nielsen Norman Group study.

A User Testing Review: What Usability Researchers Say About Userfeel

Their opinion after using our user testing tool

We all know websites like Usertesting. Great, but I don't need/want a subscription service and I'm not "enterprise".

I recently ordered some website-testing (for remote users and my own native testers) from the guys of www.userfeel.com. A small crew of designers/developers in Greece. They really take the time to help and offer a great service. No need for subscriptions ;-) I was really surprised by the level of support and felt like sharing!

Userfeel is great! It allows us to get quick and helpful feedback on new concepts. It's easy to use and the support is great.

Overall, setting up a test on your platform was as-easy or easier than the competitors. Creating rating scale questions was super awesome; having templated labels for the scale was very helpful.

Your keyboard shortcuts were excellent and easy to use. I particularly found the combination of spacebar, a, and shift+left-arrow helpful in placing annotations. I also used shift+up/down arrow for speed control. Keeping my hands on the keyboard while reviewing and annotating videos is crucial. Anything that makes me use the mouse during that process feels inefficient and slow.

I really like your task builder and how it makes it very obvious for the tester what do to. Good job! I am pretty much blown away right now!

Wanted to send you a quick note that I think the analysis functionality is really nice and easy to use :)

Your platform seems to have been a great experience for all. I greatly thank you for the personal attention and look forward to using UserFeel again soon!

I've worked with a lot of different user testing websites but userfeel.com is my number one choice. The interface is really easy to work with and I really appreciate being able to conduct the tests in any language. The customer service with userfeel.com is also excellent. Any time I've got a question or concern, they're super fast and helpful.

Userfeel met my need for a simple user testing application on reasonable pricing without subscriptions or expensive packages. The team was great and responded quickly to all of my questions and requests. The quality of the testers recruited by Userfeel was also very good and exactly what I was looking for. I will definitely use Userfeel again!