Quick and Easy
User Testing
Best practices included
Userfeel is the usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.
Userfeel was designed and developed by Usability Researchers for Usability Researchers, newcomers to UX Research and anyone who wants to optimize their website or app.
Trusted by over 200 organizations
Userfeel is a multilingual usability & user testing tool
Test any site in any language. Our panel consists of more than 90,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand.
SEE MOREUser testing on any device
Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad.
SEE MOREWatch examples of what you get
Remote unmoderated and moderated usability testing in 40 languages and on any device. Watch examples videos:
Low Cost, High ROI
Remote usability testing is an easy,
quick and high-ROI* activity towards the
conversion optimization of your website or app.
*According to the Nielsen Norman Group, Following a usability redesign, websites increase desired metrics by 135% on average; intranets improve slightly less.
Why usability/user testing?
Remote usability testing is the most modern and effective web design process to improve your users experience. It is used by most, if not all, of the top websites in the world.
Usability Testing vs. Heatmaps
Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. Usability testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.
Usability Testing vs. A/B Testing
Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, usability testing precedes a/b testing.
A User Testing Review: What Usability Researchers Say About Userfeel
Their opinion after using our usability testing tool
Userfeel is great! It allows us to get quick and helpful feedback on new concepts. It's easy to use and the support is great.
Tristan Le Breton, Product Designer & Art Director, 99designs
We all know websites like Usertesting. Great, but I don't need/want a subscription service and I'm not "enterprise".
I recently ordered some website-testing (for remote users and my own native testers) from the guys of www.userfeel.com. A small crew of designers/developers in Greece. They really take the time to help and offer a great service. No need for subscriptions ;-) I was really surprised by the level of support and felt like sharing!
Marco Kramer, Usability Researcher, IMAGA
Overall, setting up a test on your platform was as-easy or easier than the competitors. Creating rating scale questions was super awesome; having templated labels for the scale was very helpful.
Your keyboard shortcuts were excellent and easy to use. I particularly found the combination of spacebar, a, and shift+left-arrow helpful in placing annotations. I also used shift+up/down arrow for speed control. Keeping my hands on the keyboard while reviewing and annotating videos is crucial. Anything that makes me use the mouse during that process feels inefficient and slow.
Taylor Dewey, User Experience Director, 10up
Wanted to send you a quick note that I think the analysis functionality is really nice and easy to use :)
Leslie Mohn, Director, User Experience Architecture, Hanson Inc.
I really like your task builder and how it makes it very obvious for the tester what do to. Good job! I am pretty much blown away right now!
Harry Vangberg, Chief Product Officer, Relatel
Your platform seems to have been a great experience for all. I greatly thank you for the personal attention and look forward to using UserFeel again soon!
Samantha Meazell, Senior User Experience Researcher, Slide UX
I've worked with a lot of different user testing websites but userfeel.com is my number one choice. The interface is really easy to work with and I really appreciate being able to conduct the tests in any language. The customer service with userfeel.com is also excellent. Any time I've got a question or concern, they're super fast and helpful.
Christine Foster, Head of Web Marketing, iZettle
Userfeel met my need for a simple user testing application on reasonable pricing without subscriptions or expensive packages. The team was great and responded quickly to all of my questions and requests. The quality of the testers recruited by Userfeel was also very good and exactly what I was looking for. I will definitely use Userfeel again!
