Designed by UX Researchers

Discover your visitors issues and doubts with a better user testing tool

Get better insights from our panel of high quality testers.
No subscription needed. No monthly fees. $59 per user test.

Trusted by over 500 organizations

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Trip Advisor Rakuten Four Seasons Office Depot Serta 99designs schneider 1password McKinsey Lowes South Australia Canada Emirates European Commission Taboola Target Tesco University of Utah Victoria State Workable
140,000 Qualified Testers from all over the world
500+ Happy Clients Use Userfeel for a better website or app

Why Userfeel?

Size of user tester pool
Recruitment of testers
Unlimited screener questions
Unmoderated and Moderated User Tests
Video highlight reels
No subscription needed
No additional monthly fees
Usually less
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Do you really know your users issues and needs?

Userfeel makes it easy for to quickly discover the main issues, doubts, hesitations, pain points and needs of your target audience. Not just bug fixes.
Watch examples of what user testing with our tool reveals:

English user test on desktop

English user test on mobile

English user test on desktop

English user test on mobile

Brazilian user test on desktop

Swedish user test on desktop

Polish user test on mobile

Hindi user test on desktop

What’s included for every user test

  • Profile
    Recruitment of user testers matching the demographics and screener questions you request (many other user testing tools force you to recruit your own user testers or don’t offer screener questions)
  • Camera
    Video recording of user tester completing questions and tasks on your website, app or prototype (ideal for understanding their main issues, needs, frustrations and doubts – not just bugs)
  • Volume
    Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary
  • Bookmark
    The ability to add annotations and share highlight videos with your team

A better user testing tool. No subscription needed. Screener questions included. Unlike other tools.

Simply pay per user test from our panel of more than 140,000 testers speaking 40 languages. Set up screener questions and demographics to ensure they match your target audience.

Learn more

User testing on any device

You can discover bugs and your user's issues on any device. You can test your website on desktop, mobile or tablet, or test your app on mobile or tablet. Simply choose the amount of tests you want on each device.

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Userfeel has the advanced features without needing an expensive subscription.

Get your results often in 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design process and anytime you need to get the user's point of view and feedback from them.
To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)
Organize your tests neatly into projects, and add as many team members to each project as you need. Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).
The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

Why do user testing?

  • Helps you understand your visitors issues, paint points, frustrations, doubts, needs and desires. Discovering this helps form high-impact ideas for improving your website conversion rates and revenue.
  • Helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these quickly will help you reduce exit and bounce rates, and increase conversion rates.
  • Gaining feedback from your target audience in user testing is much better than just guessing what to improve (which often does not give very good results).
  • Web analytics and click map tools only tell you ‘what’ happened on your website, not ‘why’ it happened. User testing helps you understand that very important aspect of your visitors journey on you website.
  • A/B testing tools help you find the best converting variations of your website, but they don’t tell you why your visitors actual prefer them, or what they don’t like about them. User testing helps you discover this.

Userfeel vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.

How many usability tests should I do?

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.


Average percentage of problems solved

Based on a Nielsen Norman Group study.

From our Blog

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No code installation required.

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