Features Designed & Loved By UX Researchers
No subscription or monthly fees
Unlike most other user testing tools, no expensive subscription is needed for Userfeel, with no monthly fees. Just pay as you go, from just $30 per user test. Our clients love the flexbility and convenience of this!
Test in over 40 languages
Test any site in any language. Our panel consists of more than 150,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand.
Choose from many demographics
Filter testers by various demographic criteria like age, gender, country, language, and level of web experience.
Unlimited screener questions
Use screener questions to filter the testing panel in more detail. For example, you can create a screener question that asks whether the testers have recently bought products from your industry and only allow them to take your test if they have.
Unmoderated or moderated
We offer both types of user testing. You can get quick feedback from unmoderated user testing, and also get detailed feedback from live moderated user testing. Learn the differences between these two types.
Over 150K high-quality testers
We offer 150K+ user testers from over 40 countries who are screened with our qualification tests to ensure the highest quality, and we have strict native language requirements. We also offer free and fast replacement of any tests that you are not happy with. Learn More.
Use your own testers
We offer 60 minutes per tester for $30 (many tools only give 20 minutes). We provide you with a special link to send to your testers and we include scheduling tools. No registration is required for you users. We can also include compensation for them if you move your testers to our testing panel - this also ensures your testers get screened for highest quality.
Test on any device
You can discover bugs and your user's issues on any device. You can test your website on desktop, mobile or tablet, or test your app on mobile or tablet. Simply choose the amount of tests you want on each device.
Tasks, ratings and questions
Create as many questions, tasks, and ratings as you like, using various formats. This allows you to make the testing process as controlled as possible and get the insights you need.
Notes on video
Add insights and comments to your test session video by adding notes on video. These can then be easily shared with team members, exported to excel, and also added to highlight videos.
Highlights videos
The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues.
Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.
Voice transcription
Userfeel supports automatic voice transcription for all languages using the Google Speech API. You can search within the transcript and even click on any sentence to jump to a particular point in the video.
SUS ratings
SUS (System Usability Scale) is a 0-100 number reflecting the perceived usability of your website, calculated through a 10-item questionnaire.
You receive this metric for each test session you run through Userfeel. This allows you to measure how the SUS rating of your website evolves over time, and find test sessions the user had a hard time completing.
Teamwork
Organize your tests neatly into projects, and add as many team members to each project as you need.
Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).
User test quality guarantee
We offer free and fast replacement of any tests you aren't happy with. This ensures you get the highest quality user testing results.