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Userfeel has the advanced features without needing an expensive subscription.
Overall, setting up a test on your platform was as-easy or easier than the competitors. Creating rating scale questions was super awesome; having templated labels for the scale was very helpful.
Your keyboard shortcuts were excellent and easy to use. I particularly found the combination of spacebar, a, and shift+left-arrow helpful in placing annotations. I also used shift+up/down arrow for speed control. Keeping my hands on the keyboard while reviewing and annotating videos is crucial. Anything that makes me use the mouse during that process feels inefficient and slow.
Userfeel is great! It allows us to get quick and helpful feedback on new concepts. It's easy to use and the support is great.
We all know websites like Usertesting. Great, but I don't need/want a subscription service and I'm not "enterprise".
I recently ordered some website-testing (for remote users and my own native testers) from the guys of www.userfeel.com. A small crew of designers/developers in Greece. They really take the time to help and offer a great service. No need for subscriptions ;-) I was really surprised by the level of support and felt like sharing!
I really like your task builder and how it makes it very obvious for the tester what do to. Good job! I am pretty much blown away right now!
Wanted to send you a quick note that I think the analysis functionality is really nice and easy to use :)
Your platform seems to have been a great experience for all. I greatly thank you for the personal attention and look forward to using UserFeel again soon!
I've worked with a lot of different user testing websites but userfeel.com is my number one choice. The interface is really easy to work with and I really appreciate being able to conduct the tests in any language. The customer service with userfeel.com is also excellent. Any time I've got a question or concern, they're super fast and helpful.
Userfeel met my need for a simple user testing application on reasonable pricing without subscriptions or expensive packages. The team was great and responded quickly to all of my questions and requests. The quality of the testers recruited by Userfeel was also very good and exactly what I was looking for. I will definitely use Userfeel again!
Userfeel vs. Heatmaps
Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.
Userfeel vs. A/B Testing
Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.
Average percentage of problems solved
From our Blog
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