Discover how your users intuitively group information to build a clear, logical, and user-friendly site architecture (IA).
Card Sorting is a foundational UX research technique where participants are asked to group content/topic items (represented on 'cards') into categories (groups) that make sense to them. This helps you understand your users' mental models, which is essential for designing effective navigation, menus, and information hierarchies.
Create menus, sitemaps, and content hierarchies that directly align with how your users naturally think.
Users find what they need instantly, leading to lower bounce rates and higher conversion rates.
Gain objective, user-driven data to test your existing or planned structure before committing to costly development.
Ensure your foundational Information Architecture (IA) is right the first time, avoiding expensive structural redesigns post-launch.
Card Sorting is implemented across various scenarios where content structure is paramount:
Define primary navigation and feature groupings from scratch.
Simplify or restructure an overwhelming or outdated main menu (e.g., for an e-commerce site).
Structure your help center or FAQ content for easy self-service.
Ensure product categories and filters make logical sense to your shoppers.
We make setting up your Card Sort simple, but our real power lies in the advanced analysis tools that turn raw data into clear, actionable recommendations for your site structure.
| Step | Action |
|---|---|
| Step 1 |
Define & Refine Your Cards Create a precise list of content items (cards) you need users to organize (e.g., "Returns Policy," "Product Specs," "Billing History"). |
| Step 2 |
Choose Your Participants Choose your audience from the global, vetted Userfeel panel. |
| Step 3 |
Launch, Observe, & Collect Data Deploy the Card Sort. Participants complete the sorting task at their own pace. Userfeel handles all data collection and storage automatically. |
| Step 4 |
Analyze Actionable Grouping Patterns Move beyond raw numbers. Instantly view powerful visual reports to identify the optimal hierarchy for your site. |
New to organizing large datasets or unsure about your research scope? The Userfeel team includes dedicated UX research specialists ready to guide you through your Card Sorting project, ensuring your results are clear and actionable.
Don't let analysis paralysis stop you. Contact our support team today and launch your high-impact card sorting with confidence!
Contact Our Support Team