Why usability/UX research?

UX research is the most modern and effective web design process to improve your users experience. It is used by most, if not all, of the top websites in the world.

A better UX research tool with no subscription or monthly fees needed

Get better insights from our panel of high quality testers.
Without an expensive subscription. From $30 per user test.

Create user tests

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No credit card required to sign up and begin.

Trusted by over 500 organizations

150,000

Qualified testers

from all over the world

500+

Happy clients

Use Userfeel for a better website or app

How Does Userfeel Compare To Other Popular UX Research Tools?

No subscription needed

Cost of subscription plan

Cost per tester with full features included

Team members/seats included

Multilingual user tester panel

Bring your own testers

Advanced demographics

Unlimited screener questions

Unmoderated and Moderated User Tests

Video highlight reels

Audio transcript

Userfeel

$0
Simply pay as you go

Your testers - $30
Our testers - $60

Unlimited
at no extra cost

English, Spanish, German, French,
plus 36 others

UserTesting

UserZoom

Userlytics

From $20,000/year
billed annually

Subscription needed, and only
limited testers included

Only 1 seat per subscription,
with additional costs per seat

English, German and French only

From $6,000/year
billed annually

Subscription needed
plus $15/tester

2 seats per subscription,
with additional costs per seat

English, Spanish,
plus 12 others

Only on $12,000
per year plan

Yes, but plan needed to get
lower cost per user tester

From $6,000/year
billed annually on DIY plan

From $34/tester but annual
plan needed at $34,000 per year

Unlimited
at no extra cost

English, Spanish,
plus 16 others

No subscription needed and unlimited screener questions included - unlike other tools!

Simply pay per user test from our panel of more than 150,000 testers speaking 40 languages. Set up screener questions and demographics to ensure they match your target audience.

Learn more

Do you really know your users & and their issues?

Userfeel makes it easy to discover the issues, doubts, hesitations and needs of your target audience. Not just bug fixes.

Watch examples of what UX research with our tool reveals: Userfeel.com

Asos

English user test on desktop

Simulate an online purchase from asos.com

Hertz

English user test on desktop

Perform a usability test on Hertz's online booking experience.

Mimi Hearing Technologies

English app user test on iPhone

Test an iPhone application using tester's own device.

Unbound Merino

English moderated test on desktop

Moderated testing recording the reactions of the tester.

St. Stephen's & St. Agnes School

English user test on mobile

Performing a general impressions test to a school's website.

DH Marketing

Brazilian user test on desktop

Viaplay

Swedish user test on desktop

Media Markt

Polish user test on mobile

What’s included with every user test

We give you everything you need to successfully create and analyze your user tests

Recruitment

Recruitment of user testers matching the demographics and screener questions you request

Video

Video recording of user tester completing questions and tasks on your website, app or prototype

Audio

Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary

Sharing

The ability to add annotations and share highlight videos with your team

Features

Userfeel has advanced features without needing an expensive subscription.

Fast

Get your results often in 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design process and anytime you need to get the user's point of view and feedback from them.

Screening

To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)

Teamwork

Organize your tests neatly into projects, and add as many team members to each project as you need. Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

Highlights videos

The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

See all features

Get your user test results within 24 hours. See how real users interact with your website or app and discover their issues and needs - not just bugs.

Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

Our Clients Love Userfeel

Why do UX research?

It helps you discover your users issues, frustrations, doubts, needs and desires. Knowing this helps form high-impact ideas for improving your website usability, conversion rates and revenue.
It helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these bugs quickly helps you reduce exits and increase conversion rates.

Userfeel vs. Heatmaps Userfeel vs. A/B Testing

Userfeel vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.

How many usability tests should I do?

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.