Designed by UX Researchers

A better UX research tool with no subscription or monthly fees needed

Get better insights from our panel of high quality testers.
Without an expensive subscription. From $30 per user test.

No credit card required to sign up and begin.

Trusted by over 500 organizations

TripAdvisor Rakuten Four Seasons Office Depot IBM Serta 99designs Schneider 1password McKinsey Lowes South Australia Canada Emirates European Commission Taboola Target Tesco University of Utah Victoria State Workable


Qualified testers

from all over the world


Happy clients

Use Userfeel for a better website or app

How Does Userfeel Compare To Other Popular UX Research Tools?

No subscription needed
Cost of subscription plan
Cost per tester with full features included
Team members/seats included
Multilingual user tester panel
Bring your own testers
Advanced demographics
Unlimited screener questions
Unmoderated and Moderated User Tests
Video highlight reels
Audio transcript
Simply pay as you go
Your testers - $30
Our testers - $60
at no extra cost
English, Spanish, German, French,
plus 36 others
From $20,000/year
billed annually
Subscription needed, and only
limited testers included
Only 1 seat per subscription,
with additional costs per seat
English, German and French only
From $6,000/year
billed annually
Subscription needed
plus $15/tester
2 seats per subscription,
with additional costs per seat
English, Spanish,
plus 12 others
Only on $12,000
per year plan
Only on $12,000
per year plan
Yes, but plan needed to get
lower cost per user tester
From $6,000/year
billed annually on DIY plan
From $34/tester but annual
plan needed at $34,000 per year
at no extra cost
English, Spanish,
plus 16 others

No subscription needed and unlimited screener questions included - unlike other tools!

Simply pay per user test from our panel of more than 150,000 testers speaking 40 languages. Set up screener questions and demographics to ensure they match your target audience.

Learn more

Do you really know your users & and their issues?

Userfeel makes it easy to discover the issues, doubts, hesitations and needs of your target audience. Not just bug fixes.
Watch examples of what UX research with our tool reveals:
English user test on desktop
Simulate an online purchase from
English user test on desktop
Perform a usability test on Hertz's online booking experience.
Mimi Hearing Technologies
English app user test on iPhone
Test an iPhone application using tester's own device.
Unbound Merino
English moderated test on desktop
Moderated testing recording the reactions of the tester.
St. Stephen's & St. Agnes School
English user test on mobile
Performing a general impressions test to a school's website.
DH Marketing
Brazilian user test on desktop
Swedish user test on desktop
Media Markt
Polish user test on mobile

What’s included with every user test

We give you everything you need to successfully create and analyze your user tests


Recruitment of user testers matching the demographics and screener questions you request
Video Recording


Video recording of user tester completing questions and tasks on your website, app or prototype
Audio of user


Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary


The ability to add annotations and share highlight videos with your team


Userfeel has advanced features without needing an expensive subscription.

Get your results often in 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design process and anytime you need to get the user's point of view and feedback from them.
To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)
Organize your tests neatly into projects, and add as many team members to each project as you need. Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).
The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

Our Clients Love Userfeel

Why do UX research?

  • It helps you discover your users issues, frustrations, doubts, needs and desires. Knowing this helps form high-impact ideas for improving your website usability, conversion rates and revenue.
  • It helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these bugs quickly helps you reduce exits and increase conversion rates.

Userfeel vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes a/b testing.

How many usability tests should I do?

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.

From our Blog

Discovering Hidden Insights: The Importance of Usability Testing for Website Owners

Discovering Hidden Insights: The Importance of Usability Testing for Website Owners

As a website owner, it can be tempting to skip usability testing. After all, you may feel confident that your website looks great and functions well. However, the reality is that without proper testing, you could be missing out on valu...

The best times to do user testing for gaining insights

The best times to do user testing for gaining insights

When was the last time you did user testing to discover bugs on your website or app, and the issues, doubts and hesitations of your users? And how often do you do it? You certainly shouldn’t just do it as a one time project or mayb...

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