Quick and Easy
User Testing

Best practices included

Userfeel is the usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.

Userfeel was designed and developed by Usability Researchers for Usability Researchers, newcomers to UX Research and anyone who wants to optimize their website or app.

Trusted by over 200 organizations


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Userfeel is a multilingual usability & user testing tool

Multilingual usability tool

Test any site in any language. Our panel consists of more than 90,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand.

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User testing on any device

Usability test on tablet Usability test on mobile

Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad.

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Watch examples of what you get

Remote unmoderated and moderated usability testing in 40 languages and on any device. Watch examples videos:

Low Cost, High ROI

Remote usability testing is an easy,
quick and high-ROI* activity towards the
conversion optimization of your website or app.

*According to the Nielsen Norman Group, Following a usability redesign, websites increase desired metrics by 135% on average; intranets improve slightly less.

Low Cost, High ROI

Why usability/user testing?

Remote usability testing is the most modern and effective web design process to improve your users experience. It is used by most, if not all, of the top websites in the world.

Usability Testing VS Heatmaps

Usability Testing vs. Heatmaps

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. Usability testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel vs. A/B Testing

Usability Testing vs. A/B Testing

Userfeel allows you to find real users' problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, usability testing precedes a/b testing.

A User Testing Review: What Usability Researchers Say About Userfeel

Their opinion after using our usability testing tool

Userfeel is great! It allows us to get quick and helpful feedback on new concepts. It's easy to use and the support is great.

99designs
Tristan Le Breton, Product Designer & Art Director, 99designs

We all know websites like Usertesting. Great, but I don't need/want a subscription service and I'm not "enterprise".

I recently ordered some website-testing (for remote users and my own native testers) from the guys of www.userfeel.com. A small crew of designers/developers in Greece. They really take the time to help and offer a great service. No need for subscriptions ;-) I was really surprised by the level of support and felt like sharing!

IMAGA
Marco Kramer, Usability Researcher, IMAGA

Overall, setting up a test on your platform was as-easy or easier than the competitors. Creating rating scale questions was super awesome; having templated labels for the scale was very helpful.

Your keyboard shortcuts were excellent and easy to use. I particularly found the combination of spacebar, a, and shift+left-arrow helpful in placing annotations. I also used shift+up/down arrow for speed control. Keeping my hands on the keyboard while reviewing and annotating videos is crucial. Anything that makes me use the mouse during that process feels inefficient and slow.

10up
Taylor Dewey, User Experience Director, 10up

Wanted to send you a quick note that I think the analysis functionality is really nice and easy to use :)

Hanson
Leslie Mohn, Director, User Experience Architecture, Hanson Inc.

I really like your task builder and how it makes it very obvious for the tester what do to. Good job! I am pretty much blown away right now!

Firmafon
Harry Vangberg, Chief Product Officer, Relatel

Your platform seems to have been a great experience for all. I greatly thank you for the personal attention and look forward to using UserFeel again soon!

Slide UX
Samantha Meazell, Senior User Experience Researcher, Slide UX

I've worked with a lot of different user testing websites but userfeel.com is my number one choice. The interface is really easy to work with and I really appreciate being able to conduct the tests in any language. The customer service with userfeel.com is also excellent. Any time I've got a question or concern, they're super fast and helpful.

iZettle
Christine Foster, Head of Web Marketing, iZettle

Userfeel met my need for a simple user testing application on reasonable pricing without subscriptions or expensive packages. The team was great and responded quickly to all of my questions and requests. The quality of the testers recruited by Userfeel was also very good and exactly what I was looking for. I will definitely use Userfeel again!

Avius
Martina Peeva, UX Designer, Avius

From our Blog

Clock

Now Available: 1-minute, 5-minute, 20-minute, 40-minute, and 60-minute Tests

We're excited to announce that Userfeel now offers user testing in five different lengths.

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99designs

Userfeel's Users: 99designs Art Director Tristan Le Breton

99designs is an online global creative platform where you can get everything from logos to websites to videos and animations.

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Sticky notes

Optimizing Your User Testing Process with Report Templates

User testing is most effective when conducted regularly, ensuring you never take an idea too far before validating it with users.

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Highlights Videos

Using Annotations to Create Highlights Videos with Userfeel

Effectively communicating results is key to the success of any user testing study. If you can’t make stakeholders understand the problems you’ve detected, what chance do you have of getting them fixed?

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Highlights Videos

Is User Testing a Quantitative or Qualitative Method?

I've often received questions about how testing with as few as five participants can possibly lead to statistically significant results.

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Highlights Videos

Setting Up an Ongoing User Testing Program Based on Lean UX

Agile processes have posed a challenge for many UX researchers and designers who have found themselves working on the outside of a fast-moving development process. However, after making adjustments to better align UX work with development, agile environments actually bring significant benefits for UX professionals.

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Are you convinced yet?

Get results in less than 24 hours. No code installation required.

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